Craftspace

Allgemeine Geschäftsbedingungen

Terms and conditions are divided into:

If you want to read the old terms and conditions please click here.

TERMS FOR BOOKERS

THE SITE AND SERVICES ARE INTENDED SOLELY FOR PERSONS WHO ARE 18 YEARS OF AGE OR OLDER AND ONLY FOR MERCHANTS. ANY USE OF THE SITE OR SERVICES BY ANYONE UNDER THE AGE OF 18 AND WHO IS NOT A MERCHANT IS EXPRESSLY PROHIBITED. UPON CREATING AN ACCOUNT OR SUBMITTING A BOOKING YOU REPRESENT AND WARRANT THAT YOU ARE 18 YEARS OF AGE OR OLDER AND THAT YOU ARE A MERCHANT.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS. SERVICES IN TERMS HEREOF ARE SUBJECT TO THE LIMITATIONS AND EXCLUSIONS STATED HEREIN.

Last Updated: September, 25th 2015

Impressum

Spacebase GmbH
Skalitzer Straße 33
10999 Berlin

Company registration Nr.: AG Charlottenburg HRB 165761 B

VAT-Nr.: DE300019992

Managing Director: Julian Jost

Phone: +49 30 2201 2550

Mail: terms@craftspace.de

Terms of service for Bookers

www.craftspace.de is a registered web domain of Spacebase GmbH, a company whose details are set out above. Spacebase GmbH operates and owns the Craftspace brand (registered in the "Deutsches Patent- und Markenamt" under DE 30 2015 222 420) and shall hereinafter be referred to as "Craftspace", “we”, “us”, or “our”.

Craftspace provides an online platform that offers temporary bookings which are accessible atwww.craftspace.de (the “Site”).

You agree to comply with and be legally bound by the terms and conditions of these terms (“Terms”), whether or not you become a registered Member. Craftspace reserves all rights in respect of access to and use of the Site and all Content. Please also read our Privacy Policy carefully here.

1. Key terms

  • “Agreement” means the usage agreement between Craftspace as provider and you as a booker, as determined by your booking and a confirmation by Craftspace pursuant to clause 5
  • “Content” means all text, graphics, images, music, software, audio, video, information or other materials and Content that Craftspace makes available through the Site, including Member Content.
  • "Booking Fees” means the amounts that are due and payable by you in exchange for the booking of a Space, including all ancillary costs and taxes, if applicable, as displayed in the respective Listing.
  • “Listing” means a Space that is listed as available for booking via the Site.
  • “Member” means a person who completes Craftspace’s account registration process as described under “Account Registration” below.
  • “Member Content” means all Content that a Member posts, uploads, publishes, submits or transmits to be made available through the Site.
  • “Space” means any room, workshop, kitchen, house, apartment, suite, hall, center, building or other property and/or its facilities and immediate surroundings offered for booking by Craftspace via the Site.
  • "Services" means any service offered directly by a space or a third-party supplier related to an agreement and offered for booking by Craftspace via the Site.

2. How the Site Works

The Site can be used to book Spaces and related services, including but not limited to rooms, workshops, kitchens, houses, apartments, suites, halls, centers, buildings or other properties and/or related services and/or its immediate surroundings for commercial or other purposes. Such Spaces are included in Listings on the Site. You may view Listings or book a Space as an unregistered visitor to the Site; however, if you wish to create a Listing, you must register to create a Craftspace Account (defined below).

3. Account Registration and Access

In order to access certain features of the Site or create a Listing, you must first register to create an account ("Craftspace Account”) and become a Member. Your personal profile will be created based upon the information you provide. You may not have more than one (1) Craftspace Account. Access to your profile is password protected and you are responsible for safeguarding your password. Craftspace shall not be liable for any claims, liabilities, damages, losses, and expenses, including, without limitation, legal and accounting fees on whatsoever scale, arising out of or in any way connected with any activities or actions under your Craftspace Account, whether or not you have authorized such activities or actions. You will immediately notify Craftspace of any unauthorized use of your Craftspace Account.

4. Information provided for Registration or Booking

You agree to provide accurate, current and complete information during the registration process and to update such information. The same applies to the information provided in the booking process.

5. Bookings

If you request a booking, you submit an offer to Craftspace to enter into an Agreement. A booking will only become valid upon confirmation by Craftspace. Craftspace is required to either confirm or reject the booking request within the following period:

  • if a "Booking Request Period” is displayed in the Listing, such period is decisive;
  • if no “Booking Request Period” is displayed in the Listing, the period is one week.

If Craftspace confirms a booking, we will summarize the material terms of the booking (including the applicable cancellation policy) in an email to you. Such confirmation shall constitute a commercial letter of acknowledgement. If you feel that it does not fully reflect what has been agreed, you have to inform us without undue delay.

Absent a confirmation by Craftspace in such period, the requested booking will be automatically cancelled. If a requested booking is not confirmed by Craftspace, any amounts collected by Craftspace will be refunded to you, depending on the selections you make via the Site and any pre-authorization of your credit card will be released, if applicable.

Craftspace does not charge, but only pre-authorizes, your credit card until a booking is confirmed.

6. Financial Terms

The Booking Fees payable will be displayed to you before you send a booking request. You as a Booker are liable to pay Craftspace using the methods described on the Site for the Booking Fees for any booking requested in connection with your Craftspace Account if such requested bookings are confirmed. In connection with your requested booking, you will be asked to provide customary billing information such as name, billing address and credit card information either to Craftspace or its third party payment processor(s). In order to establish a booking, you understand and agree that Craftspace reserves the right, in its sole discretion, to (i) obtain a pre-authorization via your credit card for the Booking Fees or (ii) charge your credit card a nominal amount, not to exceed one dollar (EUR 1), or a similar sum in the currency in which you are transacting (e.g. one USD or one British pound), to verify your credit card. Upon confirmation of your booking, Craftspace will charge your credit card for the Booking Fees. You duly authorize Craftspace or the third party online payment processor, as the case may be, to charge your credit card for said fees and collect said fees without requiring additional or prior approval from you subsequent to your booking request.

Please note that Craftspace cannot control any fees that may be charged to you by your bank related to Craftspace’s collection of the Booking Fees, and Craftspace disclaims all liability in this regard. If you are directed to Craftspace’s third party payment processor(s), you may be subject to terms and conditions governing use of that third party’s service and that third party’s personal information collection practices. Please review such terms and conditions and privacy policy before using the services. Once your confirmed booking transaction is complete, you will receive a confirmation email summarizing your confirmed booking.

7. Cancellations by you

If you cancel your requested booking before the requested booking is confirmed, Craftspace will cancel any pre-authorization to your credit card and/or refund any nominal amounts charged to your credit card in connection with the requested booking within a commercially reasonable time.

If you wish to cancel a confirmed booking made via the Site, either prior to or after arriving at the Space, the cancellation policy of Craftspace pursuant to the individual Agreement will apply to such cancellation. Our ability to refund the Booking Fees and other amounts charged to you will depend upon the terms of the applicable cancellation policy pursuant to the individual Agreement.

8. Terms of Booking

Booking Fees include all utilities (electricity, heating and water) unless noted otherwise in the respective Agreement.

Booking Fees may include services that you explicitely selected in the booking process unless noted otherwise in the respective Agreement.

You as a Booker are responsible to return the Space clean and in the same state as handed over unless noted otherwise in the respective Agreement. You may be charged additional fees for cleaning and/or restoration in case you fail to return the space in the same condition. The respective fees will be invoiced to you separately. Craftspace does not guarantee that these fees may be covered by insurance. Craftspace suggests you to document the state of the space on your arrival at the space in case that may be required for insurance claims.

You are responsible to return any keys you may obtain.

s

You are responsible to get insurance coverage that may be required to get (e.g. for events). For some Spaces, mandatory insurance against damages is required. If indicated in the respective Agreement, you have to obtain such insurance. We may request that you submit conclusive evidence that you have obtained such insurance. If we made such request and you have not submitted such evidence, Craftspace may withhold the Space; but you remain liable to pay Booking Fees.

You are responsible to get licenses that may be required for your event (e.g. noise/alcohol) and to comply with all applicable laws (in particular laws on noise protection).

You must not subcontract the usage of the Space except as expressly approved by Craftspace in writing (it being understood that e-mail shall suffice).

9. User Conduct

You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Site and Content. In connection with your use of the Site and Content, you will not:

  • violate any local, state, provincial, national, or other law or regulation, or any order of a court, including, without limitation, zoning restrictions and tax regulations;
  • use manual or automated software, devices, scripts, robots or other means or processes to access, “scrape,” “crawl” or “spider” any web pages or other services contained in the Site or Content;
  • use the Site or Content for any commercial or other purposes that are not expressly permitted by these Terms;
  • copy, store or otherwise access any information contained on the Site or Content for purposes not expressly permitted by these Terms;
  • infringe the rights of any person or entity, including without limitation, their intellectual property, privacy, publicity or contractual rights;
  • interfere with or damage our Site, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
  • use our Site to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information or credit, debit, calling card or account numbers;
  • use our Site, services or Content in connection with the distribution of unsolicited commercial email (“spam”) or advertisements;
  • “stalk” or harass any other user of our Site, our services or Content, or collect or store any personally identifiable information about any other user other than for purposes of transacting as Member;
  • register for more than one Craftspace Account or register for a Craftspace Account on behalf of an individual other than yourself;
  • unless Craftspace explicitly permits otherwise, request or book any Space if you will not actually be using the Space yourself;
  • contact owners of any Space for any purpose other than asking a question related to a confirmed booking of such owner’s Spaces or replying to such question;
  • recruit or otherwise solicit any owner or other Member to join third party services or websites that are competitive to Craftspace, without Craftspace’s prior written approval;
  • impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity;
  • use automated scripts to collect information from or otherwise interact with the Site or Content;
  • use the Site, our services or Content to find the owner of a Space and then complete a booking of a Space independent of the Site , in order to circumvent the obligation to pay any Booking Fees to Craftspace or for any other reasons;
  • post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances;
  • systematically retrieve data or other content from our Site to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
  • use, display, mirror or frame the Site or Content, or any individual element within the Site or Content, Craftspace’s name, any Craftspace trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Site, without Craftspace’s express written consent;
  • access, tamper with, or use non-public areas of the Site, Craftspace’s computer systems, or the technical delivery systems of Craftspace’s providers;
  • attempt to probe, scan, or test the vulnerability of any Craftspace system or network or breach any security or authentication measures;
  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Craftspace or any of Craftspace’s providers or any other third party (including another user) to protect the Site or Content;
  • forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Site or Content to send altered, deceptive or false source-identifying information;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Site or Content; or
  • advocate, encourage, or assist any third party in doing any of the foregoing.

Craftspace has the right to investigate and prosecute violations of any of the above to the fullest extent of the law.

10. Ownership

You acknowledge and agree that the Site and Content, including all associated intellectual property rights, are the exclusive property of Craftspace and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Site or Content, or attempt to contest ownership thereof.

11. Content License

Subject to your compliance with the terms and conditions of these Terms, Craftspace grants you a limited, non-exclusive, non-transferable license, to (i) access and view any Content solely for your personal and non-commercial purposes and (ii) access and view any Content to which you are permitted access, solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section.

You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Site or Content, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Craftspace or its licensors, except for the licenses and rights expressly granted in these Terms.

12. Member Content

We may, in our sole discretion, permit you to post, upload, publish, submit or transmit Member Content. By making available any Member Content on or through the Site, you grant to Craftspace a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such Member Content on, though, by means of or to promote or market the Site. Craftspace does not claim any ownership rights in any such Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such Member Content.

You acknowledge and agree that you are solely responsible for all Member Content that you make available through the Site. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all Member Content that you make available through the Site or you have all rights, licenses, authorities, consents and releases that are necessary to grant to Craftspace the rights in such Member Content, as contemplated under these Terms; and (ii) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or Craftspace’s use of the Member Content (or any portion thereof) on, through or by means of the Site and our services will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

13. Links

The Site may contain links to third party websites or resources. You acknowledge and agree that Craftspace is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Craftspace of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, products or services on or available from such websites or resources.

Some portions of the Craftspace platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to Google’s terms of use, located here.

14. Feedback

We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site or our services (“Feedback”). You may submit Feedback by emailing us at terms@craftspace.de or through the “Contact” section of the Site here. You acknowledge and agree that all Feedback will be the sole and exclusive property of Craftspace and you hereby irrevocably assign to Craftspace and agree to irrevocably assign to Craftspace all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent, copyright, trade secret, moral and other proprietary or intellectual property rights therein. At Craftspace’s request and expense, you will execute documents and take such further acts as Craftspace may reasonably request to assist Craftspace to acquire, perfect, and maintain its intellectual property rights and other legal protections for the Feedback.

15. Copyright Policy

Craftspace respects copyright law and expects its users to do the same. It is Craftspace’s policy to terminate in appropriate circumstances the Craftspace Accounts of Members or other account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. Please see Craftspace’s Copyright Policy here for further information.

16. Suspension, Termination and Craftspace Account Cancellation

We may, in our discretion and without liability to you, with or without cause, with or without prior notice and at any time, decide to limit, suspend, deactivate or cancel your Craftspace Account or access thereto. In respect of the aforementioned, causes for limitation, suspension, deactivation or cancelation may include the creation of more than one (1) Craftspace Account by a Member or a Member providing information during the registration process or thereafter which proves to be inaccurate, fraudulent, outdated or incomplete. If we exercise our discretion under these Terms to do so, any or all of the following can occur with or without prior notice or explanation to you: (a) your Craftspace Account will be deactivated or suspended, your password will be disabled, and you will not be able to access the Site, services, your Craftspace Account, your Member Content, or receive assistance from Craftspace Customer Service, (b) we will not accept any offers or reservations, and (c) we may cancel bookings.

You may cancel your Craftspace Account at any time via the “Cancel Account” feature or by sending an email to terms@craftspace.de. Please note that if your Craftspace Account is cancelled, we do not have an obligation to delete or return to you any Content you have posted to the Site, including, but not limited to, any reviews or Feedback.

17. Limitation of Liability

Craftspace’s liability is limited as follows: Craftspace shall only be liable for damages if the cause of damage is based on gross negligence or intentional breach of obligations by Craftspace or by one of Craftspace’s legal representatives or agents.

In addition, Craftspace shall be liable for the negligent breach of fundamental obligations whose breach endangers the fulfilment of the purpose of the Agreement or for the breach of obligations whose fulfilment enables the proper execution of the Agreement in the first place and on the fulfilment of which the customer regularly relies. Craftspace shall not assume liability for the slightly negligent breach of obligations other than the ones stated in the preceding sentences.

The aforementioned limitation of liability shall not apply in the case of injury to life, body or health, for a defect after assumption of a guarantee for the quality of the product, and for the fraudulent concealment of deficiencies. The liability under the Product Liability Act shall remain unaffected.

18. Indemnification

You agree to release, defend, indemnify, and hold Craftspace harmless from and against any claims, liabilities, damages, losses, and expenses, arising out of or in any way connected with:

  • a) your Member Content and/or
  • b) your non-compliance with the terms of the Agreement concluded with Craftspace (in particular claims of owners).

19. Individual Agreements

Individual agreements shall prevail over these Terms. The content of such individual agreements shall in each case be confirmed by both Craftspace and you in writing (it being understood that e-mail shall suffice).

20. Controlling Law and Jurisdiction

The use of the Site and contesting of the validity, enforceability and termination of any Agreement are subject to German law and the jurisdiction of the courts of Berlin.

21. Contacting Craftspace

If you have any questions about these Terms, please contact Craftspace at terms@craftspace.de.

TERMS FOR OWNERS

THE SITE AND SERVICES ARE INTENDED SOLELY FOR PERSONS WHO ARE 18 YEARS OF AGE OR OLDER AND ONLY FOR MERCHANTS. ANY USE OF THE SITE OR SERVICES BY ANYONE UNDER THE AGE OF 18 AND WHO IS NOT A MERCHANT IS EXPRESSLY PROHIBITED. UPON CREATING AN ACCOUNT OR SUBMITTING A BOOKING YOU REPRESENT AND WARRANT THAT YOU ARE 18 YEARS OF AGE OR OLDER AND THAT YOU ARE A MERCHANT.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS. SERVICES IN TERMS HEREOF ARE SUBJECT TO THE LIMITATIONS AND EXCLUSIONS STATED HEREIN.

Last Updated: September, 25th 2017

Impressum

Spacebase GmbH
Skalitzer Straße 33
10999 Berlin

Company registration Nr.: AG Charlottenburg HRB 165761 B

VAT-Nr.: DE300019992

Managing Director: Julian Jost

Phone: +4930 – 220125 50

Mail: terms@craftspace.de

Terms of service for Owner

www.craftspace.de is a registered web domain of Spacebase GmbH, a company whose details are set out above. Spacebase GmbH operates and owns the Craftspace brand (registered in the "Deutsches Patent- und Markenamt" under DE 30 2015 222 420) and shall hereinafter be referred to as "Craftspace", “we”, “us”, or “our”.

Craftspace provides an online platform that offers temporary bookings which are accessible atwww.craftspace.de (the “Site”).

You agree to comply with and be legally bound by the terms and conditions of these terms (“Terms”), whether or not you become a registered Member. Craftspace reserves all rights in respect of access to and use of the Site and all Content. Please also read our Privacy Policy carefully here.

1. Key terms

  • “Agreement” means the booking agreement between Craftspace as Booker and you as an owner, as determined by Craftspace’s booking and a confirmation by Craftspace pursuant to clause 4.
  • “Content” means all text, graphics, images, music, software, audio, video, information or other materials that Craftspace makes available through the Site, including Member Content.
  • "Booking Fees” means the amounts that are due and payable by a Booker to Craftspace in exchange for the Bookers booking of a Space, as determined by agreement between Craftspace and the respective Booker.
  • "Booking Date” means the date of a booking agreed or to be agreed between Craftspace for a specific Space in accordance with section 4 of these Terms.
  • "Payable Fees” means the amounts that are due and payable by Craftspace in exchange for Craftspace’s booking of a Space, including all ancillary costs and taxes, if applicable.
  • “Listing” means a Space that is listed by you as available for booking via the Site.
  • “Member” means a person who completes Craftspace’s account registration process as described under “Account Registration” below.
  • “Member Content” means all Content that a Member posts, uploads, publishes, submits or transmits to be made available through the Site or services.
  • “Booker” means any person or entity who books or attempts to book a Space you produced a Listing for from Craftspace through Craftspace.
  • “Space” means any room, workshop, kitchen, house, apartment, suite, hall, center, building or other property and/or its facilities and immediate surroundings offered for booking by you via the Site.
  • "Services" means any service offered directly by you or Craftspace via a third-party supplier related to an agreement and offered for booking by Craftspace to the Booker via the Site.

2. Account Registration and Access

If you wish to create a Listing, you must first register to create an account (“Craftspace Account”) and become a Member. Your personal profile will be created based upon the information you provide. You may not have more than one (1) Craftspace Account. You agree to provide accurate, current and complete information during the registration process and to update such information. Access to your profile is password protected and you are responsible for safeguarding your password. Craftspace shall not be liable for any claims, liabilities, damages, losses, and expenses, including, without limitation, legal and accounting fees on whatsoever scale, arising out of or in any way connected with any activities or actions under your Craftspace Account, whether or not you have authorized such activities or actions. You will immediately notify Craftspace of any unauthorized use of your Craftspace Account.

3. Space Listings

As a Member, you may create Listings. To create a Listing, you will be asked a variety of questions about the Space to be listed, including, but not limited to, the location, capacity, size, features, and availability of the Space and pricing and related rules and financial terms. In order to be featured in Listings via the Site, all Spaces must have valid physical addresses. Listings will be made publicly available via the Site. Users will be able to book your Space via the Site from Craftspace based upon the information provided in your Listing. You understand and agree that once a Craftspace Booker requests a booking of your Space via Craftspace, you may not request Craftspace to pay a higher Payable Fee than mentioned in the Listing.

You acknowledge and agree that you are responsible for management, maintenance and updating of any and all Listings you post. Accordingly, you represent and warrant that any Listing you post and Craftspace’s use of a Space in a Listing you post (i) will not breach any agreements you have entered into with any third parties, and (ii) will (a) be in compliance with all applicable laws, tax requirements, and rules and regulations that may apply to any Space included in a Listing you post (including having all required permits, licenses and registrations), and (b) not conflict with the rights of third parties.

Craftspace reserves the right, at any time and without prior notice, to remove or disable access to any Listing for any reason, including Listings that Craftspace, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms or Craftspace’s then-current Policies and Community Guidelines (at /de/policies/), or otherwise harmful to the Site or services, but shall not be liable for any consequences due to its failure to remove such access.

Craftspace reserves the right, at any time and without prior notice, to edit any content of any Listing solely for optimization of online marketing.

Craftspace may offer you the option of having photographers take photographs of your Spaces. If you choose to have a photographer do this, the photographs taken will be made available to you to include in your Listing with a watermark or tag bearing the words “Craftspace Verified Photo” or similar wording (“Verified Images”). All images, materials and content created by these photographers provided by Craftspace, including Verified Images, constitute Content, regardless of whether you include them in your Listing.

4. Bookings

Independent of the booking process you choose, all bookings that you accept from Bookers via Craftspace will be directly between you and Craftspace. Craftspace will be the contracting party in your agreement and the merchant of record for your invoice. Craftspace will enter into a separate agreement with the Booker.

Craftspace offers different processes to facilitate bookings for you:

When registering a Space, you may opt to be available for “Instant Booking” by providing payable fees in the Listing. In such case, the Payable Fees you provide to Craftspace become a binding offer for the Space in question. We may accept such offer by notifying you (e.g. via e-mail) that we accept the offer for a specified Booking Date in which case the Agreement is concluded. Craftspace may at it's sole discretion allow you to withdraw from the agreement. If you feel that you cannot fulfill the agreement, you have to inform us without undue delay.

Alternatively, if you do not provide a payable fee in the listing you opt to be available for “Request to Book” only, in which case Craftspace may ask you to provide an offer for a specified Booking Date. You agree to respond to booking requests within 24 hours, otherwise the booking request will be automatically cancelled. Once you provide an offer you commit to reserve your space on the requested Booking Date exclusively for Craftspace for three working days (Monday-Friday). We may accept such offer by notifying you (e.g. via e-mail) that we accept the offer for a specified Booking Date in which case the Agreement is concluded.

You may only withdraw from any offer by amending your registration of the Space, as long as the offer is not accepted.

If Craftspace confirms a booking, we will summarize the material terms of the booking (including the applicable cancellation policy) in an email to you. Such confirmation shall constitute a commercial letter of acknowledgement. If you feel that it does not fully reflect what has been agreed, you have to inform us without undue delay.

5. Financial Terms

Payable Fees include all utilities (electricity, heating and water) as submitted by you in the course of the registration process.

Payable Fees may include any services that you made available in the registration of the Listing and that Craftspace requested and confirmed to book as part of the agreement.

Craftspace pays Payable Fees as concluded with you in the agreement directly to you following the respective Booking Date and once the Booker made payment of the Booking Fees to Craftspace.

To receive payment you need to submit an invoice for the agreement to Craftspace's billing address bills@craftspace.de with the required information stated in the mail that we sent to you when accepting the offer.

6. Cancellations by you

If you confirm a booking request by Craftspace, you have concluded a binding Agreement. You may not withdraw from such Agreement.

Craftspace may cancel a confirmed booking at the conditions of the individual Agreement.

7. Terms of Booking

Craftspace is entitled to subcontract the Spaces booked from you to Bookers of its choice.

You will reply to our questions and questions of Bookers related to the booking of your Space during normal business hours. On the Booking Date, you will make available Spaces to the Booker at such terms as per our individual Agreement, grant to them access to the Space (by handing over keys or otherwise), introduce them to specifics of the Space and be available for questions at least two hours from handing over.

You will ensure the Space fully complies with the Listing (in particular with any photos displayed in the Listing) on the Booking Date and that the Space is clean and tidy (not less than shown in the picture) when handed over to the Booker.

Craftspace is only requested to return the Space fully cleaned if the Listing says so.

8. Craftspace User Conduct

You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Site and Content. In connection with your use of the Site and Content, you will not:

  • violate any local, state, provincial, national, or other law or regulation, or any order of a court, including, without limitation, zoning restrictions and tax regulations;
  • use manual or automated software, devices, scripts, robots or other means or processes to access, “scrape,” “crawl” or “spider” any web pages or other services contained in the Site or Content;
  • use the Site or Content for any commercial or other purposes that are not expressly permitted by these Terms;
  • copy, store or otherwise access any information contained on the Site or Content for purposes not expressly permitted by these Terms;
  • infringe the rights of any person or entity, including without limitation, their intellectual property, privacy, publicity or contractual rights;
  • interfere with or damage our Site, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
  • use our Site to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information or credit, debit, calling card or account numbers;
  • use our Site, services or Content in connection with the distribution of unsolicited commercial email (“spam”) or advertisements;
  • “stalk” or harass any other user of our Site, our services or Content, or collect or store any personally identifiable information about any other user other than for purposes of transacting as Member;
  • register for more than one Craftspace Account or register for a Craftspace Account on behalf of an individual other than yourself;
  • unless Craftspace explicitly permits otherwise, request or book a booking of any Space if you will not actually be using the Space yourself;
  • contact owners of any Space for any purpose other than asking a question related to a confirmed booking of such owner’s Spaces or replying to such question;
  • recruit or otherwise solicit any owner or other Member to join third party services or websites that are competitive to Craftspace, without Craftspace’s prior written approval;
  • impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity;
  • use automated scripts to collect information from or otherwise interact with the Site or Content;
  • use the Site, our services or Content to find the owner of a Space and then complete a booking of a Space independent of the Site , in order to circumvent the obligation to pay any Booking Fees to Craftspace or for any other reasons;
  • post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances;
  • systematically retrieve data or other content from our Site to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
  • use, display, mirror or frame the Site or Content, or any individual element within the Site or Content, Craftspace’s name, any Craftspace trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Site, without Craftspace’s express written consent;
  • access, tamper with, or use non-public areas of the Site, Craftspace’s computer systems, or the technical delivery systems of Craftspace’s providers;
  • attempt to probe, scan, or test the vulnerability of any Craftspace system or network or breach any security or authentication measures;
  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Craftspace or any of Craftspace’s providers or any other third party (including another user) to protect the Site or Content;
  • forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Site or Content to send altered, deceptive or false source-identifying information;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Site or Content; or
  • advocate, encourage, or assist any third party in doing any of the foregoing.

Craftspace has the right to investigate and prosecute violations of any of the above to the fullest extent of the law.

9. Ownership

You acknowledge and agree that the Site and Content, including all associated intellectual property rights, are the exclusive property of Craftspace and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Site or Content, or attempt to contest ownership thereof.

10. Content License

Subject to your compliance with the terms and conditions of these Terms, Craftspace grants you a limited, non-exclusive, non-transferable license, to (i) access and view any Content solely for your personal and non-commercial purposes and (ii) access and view any Content to which you are permitted access, solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section.

You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Site or Content, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Craftspace or its licensors, except for the licenses and rights expressly granted in these Terms.

11. Member Content

We may, in our sole discretion, permit you to post, upload, publish, submit or transmit Member Content. By making available any Member Content on or through the Site, you grant to Craftspace a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such Member Content on, though, by means of or to promote or market the Site. Craftspace does not claim any ownership rights in any such Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such Member Content.

You acknowledge and agree that you are solely responsible for all Member Content that you make available through the Site. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all Member Content that you make available through the Site or you have all rights, licenses, authorities, consents and releases that are necessary to grant to Craftspace the rights in such Member Content, as contemplated under these Terms; and (ii) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or Craftspace’s use of the Member Content (or any portion thereof) on, through or by means of the Site and our services will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

12. Links

The Site may contain links to third party websites or resources. You acknowledge and agree that Craftspace is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Craftspace of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, products or services on or available from such websites or resources.

Some portions of the Craftspace platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to Google’s terms of use, located here.

13. Copyright Policy

Craftspace respects copyright law and expects its users to do the same. It is Craftspace’s policy to terminate in appropriate circumstances the Craftspace Accounts of Members or other account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. Please see Craftspace’s Copyright Policy here for further information.

14. Suspension, Termination and Craftspace Account Cancellation

We may, in our discretion and without liability to you, with or without cause, with or without prior notice and at any time, decide to limit, suspend, deactivate or cancel your Craftspace Account or access thereto. In respect of the aforementioned, causes for limitation, suspension, deactivation or cancelation may include the creation of more than one (1) Craftspace Account by a Member or a Member providing information during the registration process or thereafter which proves to be inaccurate, fraudulent, outdated or incomplete. If we exercise our discretion under these Terms to do so, any or all of the following can occur with or without prior notice or explanation to you: (a) your Craftspace Account will be deactivated or suspended, your password will be disabled, and you will not be able to access the Site, services, your Craftspace Account, your Member Content, or receive assistance from Craftspace Customer Service, (b) we will not accept any offers or reservations, and (c) we may cancel bookings.

You may cancel your Craftspace Account at any time via the “Cancel Account” feature or by sending an email to terms@craftspace.de. Please note that if your Craftspace Account is cancelled, we do not have an obligation to delete or return to you any Content you have posted to the Site, including, but not limited to, any reviews or Feedback.

15. Limitation of Liability

Craftspace’s liability is limited as follows: If a Space is damaged by a Booker or a Booker’s employees, agents or guests, Craftspace is liable to the extent it is indemnified by the Booker or the Booker’s insurance. As for the rest, Craftspace shall only be liable

  • a) for damages if the cause of damage is based on gross negligence or intentional breach of obligations by Craftspace or by one of Craftspace’s legal representatives or agents or
  • b) for the negligent breach of fundamental obligations whose breach endangers the fulfilment of the purpose of the Agreement or for the breach of obligations whose fulfilment enables the proper execution of the Agreement in the first place and on the fulfilment of which the customer regularly relies.

Craftspace shall not assume liability for the slightly negligent breach of obligations other than the ones stated in the preceding sentences.

The aforementioned limitation of liability shall not apply in the case of injury to life, body or health, for a defect after assumption of a guarantee for the quality of the product, and for the fraudulent concealment of deficiencies. The liability under the Product Liability Act shall remain unaffected.

16. Indemnification

You agree to release, defend, indemnify, and hold Craftspace harmless from and against any claims, liabilities, damages, losses, and expenses, arising out of or in any way connected with:

  • a) your Member Content and/or
  • b) b) non-compliance or alleged non-compliance of Spaces and Listings (in particular claims of Owners) and/or
  • c) your non-compliance with the terms of the Agreement (in particular claims of Owners).

17. Individual Agreements

Individual agreements shall prevail over these Terms. The content of such individual agreements shall in each case be confirmed by both Craftspace and you in writing (it being understood that e-mail shall suffice).

18. Controlling Law and Jurisdiction

The use of the Site and contesting of the validity, enforceability and termination of any Agreement are subject to German law and the jurisdiction of the courts of Berlin.

19. Contacting Craftspace

If you have any questions about these Terms, please contact Craftspace at terms@craftspace.de.